Episode 214
Scarcity: The Speaker’s Secret to Urgency & Bookings
Mastering Scarcity: Unlocking Cialdini's Principles for Speakers
This episode dives into the psychology behind the principle of scarcity from Cialdini's persuasion techniques and its impact on audience behavior. The speaker highlights how scarcity can create urgency and increase value perception, sharing personal anecdotes and practical tips for speakers, coaches, and consultants to use this principle ethically. Emphasizing integrity, the episode provides strategies to encourage audience action without compromising trust. Subscribe to follow the series and learn about the next principle, authority.
00:00 Introduction to Persuasion for Speakers
00:11 Overview of Cialdini's Principles
00:45 Deep Dive into Scarcity
04:01 Applying Scarcity Ethically
05:39 Conclusion and Next Steps
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Transcript
Do you want more stage bookings, re bookings and referrals as a speaker?
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:Yes.
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:Then understanding the psychology behind
what makes audiences say yes is essential.
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:Today we are diving into part one of a
speaker focus, breakdown of Cialdini's
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:famous principles of persuasion.
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:Starting with scarcity.
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:let quickly introduce all seven
principles, and then we'll zoom in
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:on today's focus, which is scarcity.
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:After scarcity, we've got authority.
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:Social proof, liking,
reciprocity, consistency, and
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:the more recently added unity.
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:The unity part came when Cialdini
updated and revised his book on
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:influence, the psychology of persuasion.
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:So scarcity things that a
scarce become more in demand.
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:I once was on a flight with a guy who
was a big Bjork fan and I like her.
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:I have some of her stuff.
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:I think I just had a CD that was given
away free with the Evening Standard
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:paper in London, and a Bjork poster
that was inside one of the albums.
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:And one of the things he said to me was
that, as a big Bjork fan, Those kinds
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:of things are very hard to come by and
Bjork fans will pay a lot of money, so he
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:potentially, what I had was very valuable,
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:to the right market because
they were hard to find the free
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:giveaway no longer available.
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:If he didn't get it the first time around
the poster, limited edition with a certain
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:amount of CDs, no longer available.
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:Things become more valuable
the harder they are to find.
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:So, I didn't take action there
and I didn't sell those things.
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:But it was interesting to
know that potentially there
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:was a huge demand for them.
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:So scarcity works because people
want what's in short supply.
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:If something's rare,
it feels more valuable.
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:For speakers, coaches and consultants,
this can be one of the most abused
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:of Cialdini's weapons of influence.
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:So it might look like this.
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:maybe you have limited spaces in a
course or in your coaching program.
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:You might have some event only
bonuses or short window in which
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:to book you at your current rate.
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:So we use this to create urgency,
especially in sales from the stage.
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:unless you have agreed to make sales from
the stage beforehand at an event, you
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:probably won't be permitted to do that.
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:Also, probably most of the places
that we go and speak, don't want
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:us to sell from their stage either.
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:And if you sneak those sales
in, then you certainly won't be
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:permitted and definitely won't be
getting invited back or recommended,
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:You might even get some very
unpleasant feedback from them as well.
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:So for most speakers, this is probably
a good thing not to do sales from
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:the stage because Selling from
the stage is a different skill to
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:keynote speaking, and most speakers,
myself included, suck at it.
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:Now, if this is sounding like a series
that you want to follow, stick around.
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:You probably do want people to
take action in some way, whether
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:that's through referrals or through
registering for your email list.
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:You need to then deliver a sense of
urgency to get them to take action.
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:So a suitable point in your talk,
you might ask something like,
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:is this interesting and useful?
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:Hopefully get some hands up, some heads
nodding to get some audience response.
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:But then that can cue you up to be able
to say something like, some of you may
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:know other places and organizations
that this would be beneficial to now,
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:although my calendar is pretty busy right
now, dear, come and find me afterwards.
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:And at the very least, at the very
least, we can arrange to follow up.
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:So that could be a good way to do things.
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:No pressure, no sales there for sure.
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:But you have just given a call to
action for people who maybe think, all
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:right, this could be good for my company
or for somewhere else that I know.
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:Let's go and have a chat with the
speaker afterwards and find out about it.
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:Now, that's just one
possible way of saying it.
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:You need to say something to
that effect in your style and
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:ideally in your voice as well.
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:We don't just want to take
scripts from other people.
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:That may not sound like the way that we
would say them speaking more naturally.
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:If you are looking for
urgency, increase the scarcity.
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:Maybe you're thinking of putting your
rates up and so you could announce
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:that perhaps there are only six of
the 10 spaces available in your online
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:event or coaching that are still free.
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:Maybe you want to offer a free book or
other incentive as a fast action bonus
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:at the event to get people to move.
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:So here's the catch.
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:Trust and integrity matter, and we're
in a low trust economy right now,
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:so if you fake it, you break it and
so, so don't do things like saying
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:you've only got five spots left.
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:If you're gonna keep taking
more people, that's scarcity.
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:Without integrity, it will tank
your credibility and your ethos.
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:People often end up finding out about
these things, and even if you don't
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:completely lose people's trusts,
your perfect future clients are no
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:longer gonna buy into your urgency.
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:They're not gonna trust it.
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:So all the principles of influence
that Cialdini teaches can be used
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:ethically or unethically, much same
way as a hammer can be used to build
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:a building or to knock it down.
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:The tool itself has no ethics,
only the person using it.
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:So only use ethical scarcity that is real.
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:So even if your calendar happens
to be wide open, you could
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:still say, I've got some spaces
available on my calendar right now.
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:I don't know how long
they're gonna stay open for.
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:That's honest and potentially
effective as well.
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:Okay.
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:maybe it's not speaking bookings
that are filling up your calendar.
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:Maybe it's other things, but still
I think that's a way of saying
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:it, and staying in your integrity.
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:I'll leave that to you to
decide if it fits with yours.
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:if you're enjoying this, hit
like and subscribe so you don't
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:miss the rest of the series.
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:And if this has helped you to rethink
how you use urgency and scarcity as
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:a speaker, give it a like, it helps
me to reach more speakers like you.
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:Next week we're gonna dive into authority,
how to look, sound, and act more
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:like the go-to expert in your field.
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:So make sure you are subscribed.
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:Click that notification bell so you
don't miss it, and see you next time.