Episode 214

Scarcity: The Speaker’s Secret to Urgency & Bookings

Mastering Scarcity: Unlocking Cialdini's Principles for Speakers

This episode dives into the psychology behind the principle of scarcity from Cialdini's persuasion techniques and its impact on audience behavior. The speaker highlights how scarcity can create urgency and increase value perception, sharing personal anecdotes and practical tips for speakers, coaches, and consultants to use this principle ethically. Emphasizing integrity, the episode provides strategies to encourage audience action without compromising trust. Subscribe to follow the series and learn about the next principle, authority.

00:00 Introduction to Persuasion for Speakers

00:11 Overview of Cialdini's Principles

00:45 Deep Dive into Scarcity

04:01 Applying Scarcity Ethically

05:39 Conclusion and Next Steps

Go to presentinfluence.com to take the Speaker StrengthsFinder Quiz and discover your greatest strengths as a speaker as well as where to focus for growth. For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedIn

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Transcript
John:

Do you want more stage bookings, re bookings and referrals as a speaker?

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Yes.

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Then understanding the psychology behind

what makes audiences say yes is essential.

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Today we are diving into part one of a

speaker focus, breakdown of Cialdini's

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famous principles of persuasion.

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Starting with scarcity.

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let quickly introduce all seven

principles, and then we'll zoom in

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on today's focus, which is scarcity.

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After scarcity, we've got authority.

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Social proof, liking,

reciprocity, consistency, and

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the more recently added unity.

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The unity part came when Cialdini

updated and revised his book on

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influence, the psychology of persuasion.

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So scarcity things that a

scarce become more in demand.

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I once was on a flight with a guy who

was a big Bjork fan and I like her.

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I have some of her stuff.

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I think I just had a CD that was given

away free with the Evening Standard

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paper in London, and a Bjork poster

that was inside one of the albums.

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And one of the things he said to me was

that, as a big Bjork fan, Those kinds

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of things are very hard to come by and

Bjork fans will pay a lot of money, so he

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potentially, what I had was very valuable,

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to the right market because

they were hard to find the free

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giveaway no longer available.

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If he didn't get it the first time around

the poster, limited edition with a certain

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amount of CDs, no longer available.

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Things become more valuable

the harder they are to find.

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So, I didn't take action there

and I didn't sell those things.

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But it was interesting to

know that potentially there

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was a huge demand for them.

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So scarcity works because people

want what's in short supply.

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If something's rare,

it feels more valuable.

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For speakers, coaches and consultants,

this can be one of the most abused

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of Cialdini's weapons of influence.

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So it might look like this.

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maybe you have limited spaces in a

course or in your coaching program.

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You might have some event only

bonuses or short window in which

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to book you at your current rate.

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So we use this to create urgency,

especially in sales from the stage.

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unless you have agreed to make sales from

the stage beforehand at an event, you

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probably won't be permitted to do that.

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Also, probably most of the places

that we go and speak, don't want

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us to sell from their stage either.

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And if you sneak those sales

in, then you certainly won't be

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permitted and definitely won't be

getting invited back or recommended,

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You might even get some very

unpleasant feedback from them as well.

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So for most speakers, this is probably

a good thing not to do sales from

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the stage because Selling from

the stage is a different skill to

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keynote speaking, and most speakers,

myself included, suck at it.

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Now, if this is sounding like a series

that you want to follow, stick around.

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You probably do want people to

take action in some way, whether

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that's through referrals or through

registering for your email list.

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You need to then deliver a sense of

urgency to get them to take action.

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So a suitable point in your talk,

you might ask something like,

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is this interesting and useful?

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Hopefully get some hands up, some heads

nodding to get some audience response.

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But then that can cue you up to be able

to say something like, some of you may

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know other places and organizations

that this would be beneficial to now,

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although my calendar is pretty busy right

now, dear, come and find me afterwards.

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And at the very least, at the very

least, we can arrange to follow up.

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So that could be a good way to do things.

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No pressure, no sales there for sure.

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But you have just given a call to

action for people who maybe think, all

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right, this could be good for my company

or for somewhere else that I know.

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Let's go and have a chat with the

speaker afterwards and find out about it.

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Now, that's just one

possible way of saying it.

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You need to say something to

that effect in your style and

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ideally in your voice as well.

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We don't just want to take

scripts from other people.

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That may not sound like the way that we

would say them speaking more naturally.

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If you are looking for

urgency, increase the scarcity.

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Maybe you're thinking of putting your

rates up and so you could announce

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that perhaps there are only six of

the 10 spaces available in your online

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event or coaching that are still free.

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Maybe you want to offer a free book or

other incentive as a fast action bonus

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at the event to get people to move.

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So here's the catch.

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Trust and integrity matter, and we're

in a low trust economy right now,

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so if you fake it, you break it and

so, so don't do things like saying

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you've only got five spots left.

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If you're gonna keep taking

more people, that's scarcity.

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Without integrity, it will tank

your credibility and your ethos.

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People often end up finding out about

these things, and even if you don't

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completely lose people's trusts,

your perfect future clients are no

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longer gonna buy into your urgency.

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They're not gonna trust it.

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So all the principles of influence

that Cialdini teaches can be used

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ethically or unethically, much same

way as a hammer can be used to build

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a building or to knock it down.

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The tool itself has no ethics,

only the person using it.

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So only use ethical scarcity that is real.

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So even if your calendar happens

to be wide open, you could

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still say, I've got some spaces

available on my calendar right now.

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I don't know how long

they're gonna stay open for.

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That's honest and potentially

effective as well.

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Okay.

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maybe it's not speaking bookings

that are filling up your calendar.

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Maybe it's other things, but still

I think that's a way of saying

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it, and staying in your integrity.

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I'll leave that to you to

decide if it fits with yours.

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if you're enjoying this, hit

like and subscribe so you don't

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miss the rest of the series.

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And if this has helped you to rethink

how you use urgency and scarcity as

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a speaker, give it a like, it helps

me to reach more speakers like you.

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Next week we're gonna dive into authority,

how to look, sound, and act more

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like the go-to expert in your field.

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So make sure you are subscribed.

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Click that notification bell so you

don't miss it, and see you next time.

About the Podcast

Show artwork for Present Influence: The Professional Speakers' Show
Present Influence: The Professional Speakers' Show
The podcast that helps professional communicators learn the skills that increase influence, impact and authority.

About your host

Profile picture for John Ball

John Ball

John Ball is a keynote coach and professional speaker on a mission to help upcoming leaders master their communication, create impact and stand out as experts in their field.
John left the high life of his flying career to do something more meaningful to him and has since worked with several leading personal and professional development organisations as a lead coach and trainer.
The heart of everything John does involves helping people shift to personal responsibility and conscious awareness of how they show up and perform in every situation, whilst equipping them with the tools to be exceptional.
John also co-hosts The Coaching Clinic Podcast with his great friend and colleague Angie Besignano.
He lives in the beautiful city of Valencia, Spain with his husband and often visits the UK and US for speaking and training engagements. When he's not speaking or podcasting, he's likely to be out swimming, kayaking or enjoying time with friends.

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