Episode 112

How public action can influence government policy | Pam Warren

Imagine being on your commute to London, the usual crowded train, thinking about what the day ahead holds, wondering if you'll get a chance for a cuppa before you get to the office and then, you hear a crash, get thrown from your seat and wake up about 3 weeks later in hospital with 3rd-degree burns and your loved ones around you, not having known if you would make it. Finding out that 31 people on your train died and you should have been the 32nd. 

I'm not sure that's exactly how my guest's experience played out, but as you'll hear in this episode, it was along these lines. Pam Warren was a survivor of the Paddington Rail crash in October 1999. You wouldn't know it now, thanks to the work of skilful surgeons but Pam's face and body were badly burned. You could imagine that you would want to focus on your recovery and getting your life back. The idea of seeking justice and reforms might not be at the top of your agenda but that's what Pam Warren did. 

After discovering that the rail companies found it cheaper to pay compensation for accidents than make the train network safer, she could not let that stand and together with other survivors, campaigned tirelessly for better train safety.  We will never know how many lives have been saved by Pam's campaigning but we can learn so much from her and the success of the Paddington Survivors Group.

In this episode:

  • Pam's personal story of the Paddington crash and what caused it
  • The decision and cost of becoming a campaigner for train safety
  • The challenges of influencing industry and government
  • What Pam learned from previous safety campaigners to know what did and didn't work
  • The hardest part about influencing the people at the top of government and industry
  • Pam's top skill for influence in meetings with top brass

and much more as always. In what was a delightful conversation around some serious topics I can honestly say it was a privilege to speak with Pam and also find out what led Pam to become a professional speaker. It is always my goal to bring you interesting and informative conversations with experts and this is one occasion when I feel that brief was thoroughly filled.

You can find out more about Pam and her professional speaking work here https://www.pamwarren.co.uk/  Pam's book recommendations were 'Why We Sleep' by Matthew Walker and Leo Tolstoy's 'War & Peace'.

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About the Podcast

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Present Influence
The podcast that helps professional communicators learn the skills that increase influence, impact and authority.

About your host

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John Ball

John Ball is a keynote coach and professional speaker on a mission to help upcoming leaders master their communication, create impact and stand out as experts in their field.
John left the high life of his flying career to do something more meaningful to him and has since worked with several leading personal and professional development organisations as a lead coach and trainer.
The heart of everything John does involves helping people shift to personal responsibility and conscious awareness of how they show up and perform in every situation, whilst equipping them with the tools to be exceptional.
John also co-hosts The Coaching Clinic Podcast with his great friend and colleague Angie Besignano.
He lives in the beautiful city of Valencia, Spain with his husband and often visits the UK and US for speaking and training engagements. When he's not speaking or podcasting, he's likely to be out swimming, kayaking or enjoying time with friends.

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