Episode 96

How to warm up your cold calls | Wendy Harris

What do you think is one of the biggest fears people have in business? 

It's one that sometimes causes businesses not to grow and to end up struggling.

It's mostly an irrational fear.

It's the fear of making sales calls, especially cold calls.

I've said many times recently that the show is moving to a stronger focus on the influence and persuasion side of things, although we will still be coming back to public speaking and presentation skills regularly, as they are such a big part of influence and persuasion, especially in modern professional life. I have shows already recorded and coming shortly with a content marketing expert, a negotiations expert, a speaking coach for non-speakers, a communications expert and more besides. Make sure you're subscribed.

My guest today is an expert in making sales calls and cold calls and she's going to take the fear away. A bold claim I know but Wendy Harris has over 30 years in making sales calls, over 1 million calls made and many people and businesses trained in her 'Making Conversations Count' methodology. I learned a lot from Wendy and will be putting it all into action on my own sales calls. Will you?

In this episode you will:

  • find out the real reason why most people are afraid of making sales calls
  • discover the right way to approach sales calls
  • learn which accents people tend to love
  • how your personality type affects your sales
  • what people often get wrong on sales calls

If you want to connect with Wendy you can visit her website or reach out to her on LinkedIn and you can take the phone skills test here. She'll be more than happy to connect with you and help get you on track for making amazing sales calls.

Let me know what you've learned from the show and what you'd like to see in the future by connecting with me on Facebook or Twitter. Who are the guests I should get on the show? Who would you like to see come back? What should I do to celebrate 100 shows of Speaking Influence?

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Mentioned in this episode:

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About the Podcast

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Present Influence
The podcast that helps professional communicators learn the skills that increase influence, impact and authority.

About your host

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John Ball

John Ball is a keynote coach and professional speaker on a mission to help upcoming leaders master their communication, create impact and stand out as experts in their field.
John left the high life of his flying career to do something more meaningful to him and has since worked with several leading personal and professional development organisations as a lead coach and trainer.
The heart of everything John does involves helping people shift to personal responsibility and conscious awareness of how they show up and perform in every situation, whilst equipping them with the tools to be exceptional.
John also co-hosts The Coaching Clinic Podcast with his great friend and colleague Angie Besignano.
He lives in the beautiful city of Valencia, Spain with his husband and often visits the UK and US for speaking and training engagements. When he's not speaking or podcasting, he's likely to be out swimming, kayaking or enjoying time with friends.

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