Episode 285
How to Get Booked as a Speaker: Pitch Mistakes to Avoid.
Mike Verret last joined the show in 2021, back when it was still finding its way under a different name. He's back with a sharper, more focused message: the reason most pitches, whether for a speaking gig, a podcast guest slot, or a networking room, fall flat isn't the words. It's that the person pitching is thinking like a business when the person listening is thinking like a human.
Mike spent fourteen years in advertising and agency work before six years on-site at Hasbro Toys, where his job flipped from "think like the audience" to "think like the business," and back again once they discovered he could actually talk to a room. That whiplash is where his framework comes from.
In this episode, John and Mike cover why an "I help" statement is the fastest way to sound like everyone else on LinkedIn, how to turn an elevator pitch into an eight-floor conversation instead of a monologue, why the order you deliver information in matters more than the information itself, and why AI-written pitches are becoming easier, not harder, for audiences to spot. Mike also shares the Hasbro Monopoly Cheaters Edition story: a single audience insight and three slides that sold 500,000 units.
If you've ever frozen up trying to explain what you do in under thirty seconds, or wondered why your polished LinkedIn "I help" line isn't landing bookings, this one's for you.
Guest: Mike Verret, founder of Pitch Lab, former agency and Hasbro Toys communications director.
Connect with Mike: linkedin.com/in/mike-verret
Pitch Lab (membership, founding rate $99/month for the first 30 members) connect with Mike on LinkedIn to find out more.
Want to check out my chat with Mike from 5 or so years ago? https://player.captivate.fm/episode/5d6eb0be-87a4-427c-b568-7ff34507c7e5/
CHAPTERS
00:00 Business vs Human Pitch
00:35 Meet Mike Verret
04:02 Hasbro Pitch Lessons
06:27 Instant Audience Connection
10:52 Set Expectations Fast
12:23 Pitching Speaking Gigs
14:43 Ditch the I Help
17:11 Practice for Authenticity
18:46 AI Voice Pitfalls
24:51 Order Beats Content
26:34 Taming the What Ifs
28:46 Stop Catastrophizing
29:30 Emotion Beats Logic
30:03 Curiosity And Closure
30:17 Rethinking Elevator Pitches
31:42 Eight Floor Pitch Framework
34:21 Benefits And Proof
36:11 Fixing Bad Guest Pitches
40:04 New Offers Pitch Lab
43:53 Think Like A Human
45:57 Monopoly Cheaters Edition
48:18 How To Connect
50:38 Wrap Up And Next Episodes
FAQ Section
Why do most professional speakers' pitches sound the same? Most speakers pitch from a business mindset rather than a human one. They lead with credentials, services, or an "I help X achieve Y" statement, all of which are common phrasing patterns that blend into every other pitch an audience or booker has already heard.
What's wrong with the "I help" statement in a LinkedIn bio or pitch? The "I help" opening, sometimes called StoryBrand Mad Libs, is one of the most common ways professionals open a pitch, which means it carries no differentiation. Using verbs like "I guide" or "I assist," or reframing the sentence around the audience's outcome rather than the speaker's service, creates more distinctiveness.
Is the elevator pitch still relevant for professional speakers? Yes, but not as a scripted monologue. An effective elevator pitch is structured as a conversation with predictable stages: what you do, who you help, how you help them, the benefit to them, and proof it works. Each stage should prompt the listener to ask a follow-up question rather than switch off.
Why do audiences disengage from AI-written pitches and bios? Audiences increasingly recognise AI-generated phrasing, including consistent cadence and punctuation patterns such as em dashes. Once a listener or reader identifies content as AI-written, their engagement and trust in it drops, even if the underlying information came from the person themselves.
What causes stage fright before a pitch or presentation? Pre-presentation anxiety is often driven by catastrophic "what if" thinking: imagining unlikely negative outcomes before speaking. Naming this pattern and consciously redirecting attention toward likely positive audience responses reduces its grip.
Why does the order of information matter in a pitch? A pitch organised in the order the speaker's business thinks in (services first, credentials first) rarely matches the order an audience needs to understand and retain it. Presenting connection, then problem, then process, then benefit, then proof follows how a listener processes new information, which increases retention.
Are you a speaker who wants to be better known, more booked and paid what you're worth? The Known, Booked & Paid Blueprint might be just the ticket. Check out our founding member offer: https://presentinfluence.com/kbpb
Visit https://strategic-speaker.scoreapp.com to take the 2-minute Strategic Speaking Business Audit and find out what's blocking you from getting more bookings, re-bookings, referrals and bigger fees. There's a special surprise gift for everyone who completes the quiz.
Want to get coached for free on the show? Fill in the form https://forms.gle/mo4xYkEiCjqtz9yP6, and if we think your challenge could help others, we'll invite you on.
For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedIn
You can find all our clips, episodes and more on the Present Influence YouTube channel: https://www.youtube.com/@PresentInfluence
Thanks for listening. Rating the show 5* on Spotify helps their algo recommend the show, so please take a moment to follow the show and leave a rating.
Mentioned in this episode:
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Transcript
Here's an uncomfortable question.
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:When you introduce yourself as a
speaker, are you actually thinking
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:about your audience, or are you
thinking about your business?
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:Most speakers pitch the way that
their business thinks, services,
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:credentials, what they've done.
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:But the person on the other end
of that pitch, whether it's a
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:booker or an audience member or
someone deciding whether to hit
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:reply, is thinking like a human.
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:That mismatch is why so many
pitches, elevator introductions,
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:and "I help" statements on LinkedIn
disappear the moment they're heard.
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:Today, I'm joined by a returning
guest, Mike Verret, a former
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:Hasbro Toys communications
director turned pitch coach.
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:He spent his career translating
business thinking into human language.
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:We get into elevator pitches,
AI-written bios, and why order
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:matters more than content.
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:Welcome to Professional Speaking, the show
for people who are serious about speaking
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:and becoming known, booked, and paid.
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:My name's John Ball, professional
speaking coach, keynote speaker,
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:stand-up comedian, and sci-fi nerd.
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:I'm here as your guide on the journey
to a successful speaking career
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:I'm very happy to welcome back to my
show a special guest who hasn't been, we
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:haven't, I think, been maybe four years
or so since we last spoke on the show.
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:Mike Verret: 2021.
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:John: 2021.
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:Gosh, it was a while back.
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:welcome to The Professional
Speaking Show, Mike Verret
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:Mike Verret: Thank you very
much for having me, John.
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:It's great to see you again.
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:John: well, thanks, Mike, and, definitely
glad to have you back because I think
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:the topic that you are an expert in is
one that probably won't cover as much
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:as we could or should on this show,
and certainly a valuable one for people
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:who are in the professional speaking
world, which is that of pitching.
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:And I think most of us have, probably
a bit of even fear about that.
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:Like how are you supposed to do it?
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:And, so if you ever watch those TV shows
where people are pitching their businesses
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:to dragons or, sharks or whatever they
are, then, you know that most people
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:aren't actually that good at this.
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:So tell us a little bit about what your
expertise is with pitching and maybe even
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:how you came to be an expert in this area.
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:Mike Verret: Well, the first fundamental
principle of why pitching is so hard is
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:it's your business, and you're thinking
like a business, and everything about
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:your business is important to you.
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:Not to mention the fact that you're
about to be in a public s- speaking
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:situation that people rank over death
and being struck by lightning in
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:terms of things they're afraid of.
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:So you've got a lot of forces
working there, and the truth is,
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:the audience of whatever you're
gonna say thinks like a human being.
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:For instance, right now you're processing
information as a human, and then
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:you would translate it to business.
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:So when we're in our business
role, we don't have a choice.
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:We think differently.
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:We act differently.
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:We talk differently.
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:Like if you and I got together for a
cup of coffee and I said, "So John,
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:what are your KPIs this weekend?"
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:I'd sound like a lunatic.
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:I'd say, "What are you
doing this weekend?"
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:And business has a way of warping things.
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:So when it comes to pitching it,
you can't see the outside world.
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:It's very insular because
everything's important to you.
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:And it's the exact reason that an author
like Stephen King gets his book to where
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:it's ready to be published but gives it to
someone else to read to write the blurb.
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:Every word in the book is
chosen with specificity.
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:Every word is important to him.
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:It would take him five hours and
15 paragraphs to put the blurb
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:together, but if I read it, I could
write the blurb in 10 minutes.
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:Three hot paragraphs that sell the book.
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:That's his practice because he knows he's
stuck in that 100% knowledge, and his
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:audience only needs to know 5% of that
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:So that's why he does it.
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:my background, I was in the
advertising agency world or,
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:you know, marketing promotions,
different kind of firms for 14 years.
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:My last assignment was at Hasbro
Toys here in Rhode Island, and I was
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:their on-site account director for
an agency that was based in Texas.
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:my job became traveling around
the world to all the toy fairs.
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:and I immediately notice that every other
brand has demonstrators and spokespeople
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:to show how the new Optimus Prime works
or the new My Little Pony play set.
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:The buyer already knows how it works,
what's in the box, how much the box
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:cost them, how much- how many they
could fit on the shelf at Tesco,
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:and they've known that since August
when we started pitching it to them.
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:They've gotten videos about how it works.
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:Like, they already know all that stuff.
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:What they're there for is to see, and
more importantly feel, in my mind, what
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:we're going to do to drive their business.
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:The fact is I have 400 games and
they have six minutes, so obviously
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:I'm not gonna focus on 400 games.
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:The theme one year was Joy of
Connection, so the way I handled it
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:was I'm gonna plant an idea in their
head that they can't escape from.
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:So the theme this year
is Joy of Connection.
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:I want you to imagine a family around
the table playing a game, no cell
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:phones in sight, and just big smiles.
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:That's what the joy of
connection looks like.
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:I've just put a physical representation
of our concept into that buyer's head.
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:So then the next five minutes are
dedicated to showing how it comes to
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:life through our five game segments
like kids, preschool, what have you.
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:And the last 30 seconds is
explain the benefits to his
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:business of the joy of connection.
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:Sales would go up 5% to 15% because
I knew how the audience was thinking.
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:That's my job, is to walk
in an audience's shoes.
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:That's what I've perfected over time, and
that's what makes what I do important.
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:Because the biggest problem we have
is thinking like a business when
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:everyone else is thinking like a human.
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:You processing this information,
you process as a human.
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:wouldn't it be smart for a business to
speak in human terms about their business
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:and create that interest in it based
on what the audience needs to hear?
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:And any audience, the first thing
they need to hear, the first 10
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:seconds, they need to connect
with you and need to know more.
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:So the importance of starting
a presentation, a public
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:speaking opportunity.
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:Take TEDx, for example Every TEDx
con-- or talk starts with a question
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:or a think about this statement.
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:Now, what that's doing for the speaker
and the audience is creating a connection.
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:The speaker is thinking,
"Okay, it's me versus them.
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:It's my brain versus all of them."
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:But the second they see the hands go up
or the, "Oh yeah, that's an interesting
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:thing to think about," all of the
sudden it makes this switch that feels
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:instead of me versus them, it's us.
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:And how you turn a pitch into
a conversation is inherent
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:to how people remember you.
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:If I come in and read my business
card in a networking event,
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:no one's gonna remember me.
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:If I'm a PR firm, you ask me what I do,
and I say, "I own a PR firm," well, that's
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:a terrible way to start the conversation
because I already know what PR firms do.
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:Maybe I'd ask you what clients you have.
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:But if you were to, if you were
to say, "I make your news matter,"
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:now it's a different story.
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:Two things are happening.
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:The tell me more effect is there because
you haven't said you're a PR firm.
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:And more importantly, what you
just focused on is not a solution.
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:What you focused on was their motivation
of why any business would need a PR firm.
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:Their news can't fall on deaf
ears, so they need to know more.
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:That's the first thing that any public
speaking scenario needs to think
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:about, is forming that connection
with their audience immediately.
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:You know, I'll give you an
example of what happened to me.
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:at the time I was working on the
Transformers brand at Hasbro, and
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:this was the first time that I had
to get up in front of the C-suite
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:and the amphitheater style of country
managers, you know, other VPs.
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:All of these people are in there
and I'm standing in front of them.
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:And again, remember, I don't
know what the hell I'm doing.
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:I looked out and I was like,
"Oh my God, I'm gonna be sick."
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:The first thing that came to mind
was, "Show of hands, how many people
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:were terrified the first time they had
to present to this front horseshoe?"
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:Every hand, including the CEO's,
went up and that switch occurred.
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:All of the sudden, I felt instantly
comfortable because now the audience
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:relates to me and I relate to them.
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:Forms a connection immediately.
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:I feel more comfortable going on
with the rest of my conversation.
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:So that's my goal, form that connection,
like joy of connection, right?
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:Form that connection and
implant something in their mind.
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:how you help that person and give
them a solution in a sentence,
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:and you're off and running
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:John: The, the connection thing is
a theme I think that comes up, again
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:and again with, in conversations I
have with, with people on this show.
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:particularly when, when you're
in front of an audience.
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:And, and one of the things I really
loved about, the story when you, when
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:you were at the event as well is that,
it kind of highlighted for me how a
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:l- I see a lot of people get stuck
in doing what they've always done or
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:doing what everyone else is doing.
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:Lacking the creativity and relying on
the safety of the crowd or the s- or
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:the feeling of safety of what you've
always done, rather than looking to see,
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:oh, there's actually a theme to this
event, and we actually don't have to
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:do what everyone else has been doing.
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:In fact, maybe that's
not the best thing to do.
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:Like, people are very happy to have
that sort of fast solution to, to their
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:problem, but it's probably not actually
really serving them because what they're
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:not doing, as you say, is connecting,
being memorable, actually serving the
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:audience that they're in front of.
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:So I found that very, in- very useful
just in terms of I see this a lot in
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:the speaking circuit and on the comedy
circuits of people just, doing what
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:they usually do rather than taking
the opportunity to understand how
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:this audience is working or what the
theme of the event is that they should
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:maybe be, at least tying some of
their stuff into, and being a bit more
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:remembered and valuable because of that.
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:Mike Verret: Absolutely, 100%.
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:Here's an interesting
story about exactly that.
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:So first of all, to put it in public
speaking perspective, if you're just
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:carrying on about a theme without
setting it up, you've got a problem
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:because people don't have a baseline.
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:They're just listening to you
reading through something, right?
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:This happened for the making of the
movie "Ghostbusters," where they were
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:tra- It was actually Dan Aykroyd and
Harold Ramis who were selling it in.
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:They couldn't get two studios to
bite, the first two to bite because
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:they just jumped into the story.
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:"Okay, it begins with this," and
there's no concept of what's coming.
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:You don't set expectations.
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:So they figured out they needed
a line to set expectations.
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:So in six words, they figured
out how to describe the movie.
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:Ghost janitors or
custodians of New York City.
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:That is exactly what the movie is about.
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:They wear coveralls.
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:They come out carrying
traps, exterminators.
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:There is even a song on the soundtrack
called "Cleaning Up the Town."
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:It all set them up for the rest of the
story, and I think that's what we miss a
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:lot when it comes to our opportunity to
speak with an audience or to an audience,
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:is not relating to them and thinking that
what we think is important, what we have
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:to say is going to be important to them.
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:John: Yeah
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:Mike Verret: It's not unless
you think like a human being
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:John: Which is very important
advice to take to heart.
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:And so I think for, for speakers, one
of the, one of the situations that
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:pretty much every professional speaker
is gonna find themselves in is a place
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:where you, you are actually pitching
for, for the business, to, to get
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:a-- to land yourself a speaking gig.
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:And there's a lot of
pitching advice out there.
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:Some of it's okay, some of it's
maybe good, some of it's not so good.
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:So there, there's a lot of
voices out there, um, and, and
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:I think people maybe don't fully
know how best to go about this.
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:But w- what would be, you know,
based on some of the things you're
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:saying and maybe other areas of your
expertise, what would be some of the
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:things that you would encourage a
speaker to focus on to be able to pitch
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:themselves well for picking up business?
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:Mike Verret: I think first and
foremost is a point of difference.
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:So I'm just gonna, you know,
use like resumes as an example.
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:All right?
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:The importance of a point of
difference right from the jump means
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:that they're going to hold onto
it, they're gonna wanna know more.
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:And if they think that, then you've
got them where you want them, right?
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:So if everybody's saying, " I'm a
public speaker and I'm looking to
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:get paid for it," then what we wanna
come at it with is, "I can deliver
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:value based on why you need it."
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:That should be the story you're telling.
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:So if that's the first thing you put in
their head, my speaking, what I have to
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:say will deliver value for you, that's
an important idea to plant because then
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:you're going to explain why it's valuable.
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:And remember, you haven't even said,
"I'm a speaker looking to get paid."
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:You are focused on them and
what they are looking for.
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:So they're gonna say, "What
kind of value is that?"
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:You're able to explain it, but you've
set up the conversation as a value
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:proposal and not as, "I'm a person
who wants to get paid for what I
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:say Explain yourself as a dynamic of
speaking and not a public speaker.
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:Put it into the outcome of what you
want it to be and lead with that.
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:You know?
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:You-- Those people need to walk away
with some sort of information from you
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:John: Yeah.
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:A l- a lot of people tend to lean
into the "I help" statements.
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:I- is that a good one to use or
would that be a don't do that?
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:Mike Verret: that, StoryBrand Mad Libs.
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:So the very first step in StoryBrand,
and people-- The whole program's
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:brilliant, but the first step is I
help business A achieve goal B by
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:solving problem C with solution D.
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:It, it just care- it looks like a
run-on sentence, and I see it under
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:profiles on LinkedIn all the time.
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:You know, "I help" is a very
common way to start your pitch.
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:The two first words out of your
mouth sound just like anybody else.
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:So I agree with you there.
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:You know, I, I assist, I guide.
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:Use those types of words.
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:It sounds better than I help
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:John: Yeah.
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:Yeah.
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:So it, we do need to in some, to some
degree be able to nutshell the, the
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:actual benefit and transformation or
whatever that we are offering upfront.
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:and, and even before we actually
get to expressing that, create a
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:little bit of intrigue around it.
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:That ma- that all makes
a lot of sense to me.
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:So, so what about when we're actually
in the conversation with somebody
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:and we, we've said what we do,
where, where do we go from there?
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:Mike Verret: I would jump into
a comparative set and how you
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:set yourself apart from them.
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:So most public speakers are gonna come
here and tell you, "I wanna get paid to
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:be a public speaker on your platform.
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:That's not why I'm here."
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:And set that up, right?
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:You haven't even said why you're here yet.
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:That could be whatever.
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:But this is what you hear from everybody.
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:"I'm different."
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:That's what you wanna get across.
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:So you talk to all these people
who say they wanna be public
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:speakers and they wanna get paid
for it, and how they introduce
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:themself is, "I'm a public speaker."
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:Well, that doesn't add any value.
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:That's sort of like an obvious reason for
why s- That's lowest bar to cross, right?
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:If you're able to get them thinking
about you're different than them,
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:they're gonna wanna know how.
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:So it's a simple way to lead them
into that tell me more effect.
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:How are you different?
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:You know?
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:Like, uh, it's not just the
con- it's not just the content,
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:it's how you deliver it, right?
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:So that's where you want yourself to
stand out, not just as a public speaker
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:John: Yeah.
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:Yeah, and I think as well one of the
challenges that people tend to face
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:in this is thinking that this is
something you're supposed to be able
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:to do on the spot, like, like you can
turn up to the call and improvise this.
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:That actually it's worth taking
that bit of time up front
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:to be able to, do this well.
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:Maybe even practice it with somebody,
so that you can run through saying
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:the words in an actual conversation
before you ever get onto the phone
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:with, with a booker or, or someone
who might want you for, for an event.
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:So, it is, it's really very…
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:Mike Verret: to pi- I'm sorry, just
to piggyback on that, I would highly
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:suggest running it by three people
who know you well and ask them
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:specifically, "Does this sound like me?"
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:That's the most important thing to pull
out of it, because you need to come
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:across as authentic when you're up there.
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:You need to be the real deal.
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:And if it doesn't sound like you, if it
sounds just like any other public speaker
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:in business looking for gigs, right?
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:It's not authentic.
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:People don't buy into it as much, and
that's what's important to impress on
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:them is, "I'm not a public speaker.
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:I am a performative, performative,
value provider," whatever you say.
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:It's, "I, I provide a dynamic interaction
with the audience that they won't forget."
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:Something like that sets them
apart, sets you apart from everybody
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:else that they've talked to
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:John: Yeah.
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:I, I know that, I often have this
conversation these days about how the
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:majority of people are even just putting
this stuff into a, into an AI tool and
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:saying, "Create, create my pitch for me."
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:And well, AI is scraping
information from other people.
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:So at, at some point, if you just ke-
if, if people keep putting this stuff
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:into their pitches and profiles and
everything like that, that's all it's
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:gonna be scraping, is what it's scraped
before and scraped again un- until
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:it's like so homogenized that, that…
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:But, but it's already, there's already
a bit of that, like you can kind of
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:tell sometimes when something has almost
definitely been written by AI, but it
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:is that sense of does this sound like
natural words that a person would say?
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:and I think that…
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:Mike Verret: deliver it.
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:Yeah
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:John: But to, to, to say actually run
it by people who know you, who actually
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:know how you speak and communicate is,
is an even wiser tool because they, they
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:actually do know is, is this in your
normal sort of range of how you speak
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:and how you communicate with people?
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:And if it's not, then to make
it more of a natural fit for you
327
:is actually very good advice.
328
:So, so I, so I do, do
particularly like that.
329
:And there's, there's so many pitfalls
we can fall into this stuff, and
330
:this is one of those spaces where,
it's not a leave it to I- an leave
331
:it to AI kind of case at all.
332
:Mike Verret: you know what?
333
:The best trick for people who are writing
with AI, and again, I use it to organize
334
:thoughts and then I write because AI
can't write like me, like I would.
335
:The easiest thing to do when you
finish it is say, "Now explain it to a
336
:14-year-old or a 13-year-old," because
it's going to dumb the language down.
337
:That's what you need
338
:I had to for a client figure out
a way to explain what terpenes
339
:are in the cannabis business.
340
:And terpenes in the wine
business, it's the same thing.
341
:Like, oh, I'm getting an oaky flavor.
342
:Well, you pick up on these
things in the soil and where it's
343
:grown and that kind of stuff.
344
:And the terpenes are what
give it its distinct flavor.
345
:So the terpene for lemon
would show up in the plant.
346
:Explaining these scientific names for
the terpenes is impossible when, you
347
:know, to a bunch of people who are
shopping at a cannabis dispensary.
348
:so what I asked it to do was explain
it to a 12-year-old, and what it gave
349
:back was a comparison using ice cream.
350
:It was very simple, very
straightforward, and it sounded
351
:a lot less AI, to be honest.
352
:But I don't think it's smart to
write with AI and expect that
353
:to work based on what you said.
354
:Our ability to see it, and I'm not
talking about software that sees
355
:it, our ability to see it, you
pick up on em dashes all the time.
356
:You know?
357
:They use all of the platforms,
but especially GPT, use
358
:em dashes all the time.
359
:There's a cadence to how they do it.
360
:So if you and I are picking up on that
now, this isn't some resume-checking AI
361
:system-- you know, AI-checking system.
362
:These are two people who actually
see that it's written in AI.
363
:It becomes incredibly evident, so
imagine how the audience is taking it.
364
:They're thinking the same way.
365
:Chances are they've used it in
some capacity, so even they're
366
:John: For sure
367
:Mike Verret: the output.
368
:So they've got insight into
what you're writing already
369
:because they could recognize it
370
:John: Yeah.
371
:I
372
:Mike Verret: And it's never
in your authentic voice.
373
:That's the biggest problem First
thing to recognize is that all of those
374
:platforms are yes men until you build an
app that puts guardrails on them, right?
375
:They're just gonna say yes to everything.
376
:And if you keep telling it to
change it, it's like, "Great idea.
377
:Yeah, do it this way," blah, blah, blah.
378
:Now you actually feel like
you were the one writing it,
379
:and the truth is you weren't.
380
:You know, you were just listening to
the yes man tell you yes to everything.
381
:And what you come out with, because
you spent so much time telling it
382
:what to do, you are programmed to
think that it's the right thing.
383
:It's just human nature, right?
384
:Well, that becomes a problem
because it doesn't matter.
385
:AI is still going to write like AI.
386
:There are still end dashes in there.
387
:There are still-- Like, if you know
someone and how they communicate,
388
:and then you have them, you know,
replicate it with AI, you're gonna
389
:see that it's not the same thing.
390
:It's a visual standout,
let alone content standout.
391
:John: Yeah
392
:Mike Verret: I know a guy who, who
built a program around AI, but he
393
:incorporated neurolinguistic analysis,
and what that meant was it was built
394
:to understand, like, give me all these
LinkedIn posts, give me your emails,
395
:give me all of this, and it actually
gets damn close, I'd say 90% of what your
396
:voice should be because it integrated
so many guardrails, and they're not
397
:able to just say, "Yes, that's you.
398
:Yes, that's you."
399
:John: To, to, to me it makes sense,
but you know, I think the, even, even
400
:using AI as a collaborator tool now is
challenging because of those things.
401
:Because I do think there's plenty of
people out there who are rallying against
402
:it and, and don't like it, and if they
see an em dash or anything that looks
403
:vaguely AI, they're switching off.
404
:I don't care what a machine
thinks or, you know, something
405
:in them is just switching off.
406
:Even if it's actually your stuff and
it's just been maybe polished up a
407
:little bit through an AI tool, that,
that still has the potential to happen
408
:Mike Verret: If they pick up on it
at all, it shifts their perception
409
:John: Right.
410
:So in-- we talked about some of the stuff
in terms of the words we say and how we,
411
:how we structure stuff with, with a pitch.
412
:Beyond the words, what, what, what else is
important in terms of making a good pitch
413
:for actually being persuasive and, uh,
and maybe influential with that as well?
414
:Mike Verret: it actually has to
do with order of information.
415
:So the order of your
words are more important.
416
:It's like you need to read the book
in the or- to them in the order
417
:of pages that they need, okay?
418
:Not the way the business is thinking.
419
:All of us, when it's our business, we
think in terms of solutions and services.
420
:That's what we wanna spell out, but
that's not the right order of pages.
421
:That's page three and page five
that you're jumping to first.
422
:They need one, two, and four.
423
:So understanding the order of the
information that you need to deliver
424
:directs them through what you're
talking about in the right way
425
:that they'll hold onto and, that
they'll understand and hold onto.
426
:If you think and act like a business,
they're not gonna hold onto it.
427
:Simple as that.
428
:Because it doesn't relate to them
429
:The whole thing is about
building a rapport, right?
430
:Getting the audience on your
side or at least engaged with you
431
:because an audience is on or off.
432
:They're binary.
433
:If they see it's AI, they switched off.
434
:something catches their
attention, they switched on
435
:John: So, so let's say we've got,
we've got a good order, we've got
436
:some good words in the pitch, we
put it all together very nicely.
437
:Are there things in your opinion
that would undermine that good pitch?
438
:Mike Verret: The what-ifs.
439
:We are prone to a little bit of,
call it anticipatory dread before
440
:we have to get up on stage, right?
441
:Everybody's got it, and my way of looking
at it is everyone gets the butterflies.
442
:You can't get rid of them, but how do
you get them to fly in formation, right?
443
:And once you've made that your first job
is to connect with that audience, that
444
:puts you at ease with everything else.
445
:So the what-ifs are what you're asking
yourself before you're out there,
446
:and it's things that get as deep
as what if they don't like my tie?
447
:John: Right
448
:Mike Verret: What if I
stumble over my words?
449
:What if they don't like
what I have to say?
450
:All of this stuff is blowing
through our heads every time we
451
:have to present, pitch, you know,
public speaking opportunities.
452
:Or there's a 0.1%
453
:chance that somebody's not gonna like
your tie, or that they're gonna be
454
:all over you because you missed a
word, because they've missed words.
455
:It's empathy that's happening.
456
:It's not, "Oh my God,
I feel like an idiot."
457
:Just like when I asked everybody
in the room about presenting
458
:to the C-suite, right?
459
:It immediately gets them on your side.
460
:And the what-ifs start asking
questions that will happen.
461
:What if they are interested
in what I have to say?
462
:What if they are looking at me because,
you know, I've made this connection,
463
:they're not looking at their phone,
they're not looking at their computer.
464
:What if they follow my story along
perfectly because I set it up for them to
465
:read the book in the right order of pages?
466
:All those things have a much higher
likelihood of happening, and we never
467
:ask ourselves those questions because
we're so good at being self-critical
468
:and terrible about self-embellishing.
469
:John: Yeah.
470
:We tend to catastrophize as well, right?
471
:Yeah.
472
:We, we always imagine,
473
:Mike Verret: yes.
474
:John: we always imagine- Yeah
475
:Mike Verret: the word I use, John,
when I'm talking to people about this.
476
:When you get to the what if they
don't like my tie, that's a good
477
:sign that you're catastrophizing
478
:John: Right.
479
:You're focusing on all the things that
could go wrong, ra- rather than what
480
:could go right, and that, that's really
just, as you say, it was more about our
481
:personal insecurity than anything else.
482
:But it is also about just imagining
worst-case scenarios, which our
483
:brains like to do and, you know,
they, they, they're gonna do it.
484
:But as you rightly say, the vast majority
of situations, that just never happens.
485
:The vast majority of people are
actually pretty nice, very…
486
:pretty friendly, polite at least, and
aren't gonna get on your case about stuff.
487
:Uh, who knows what they say in private,
but as they, as they always say,
488
:someone's opinion about you is none of
your business, you know unless, unless
489
:they choose to share it with you, right?
490
:so, so my, my take on a lot of this
is, you know, much, much as the
491
:same in, in the speaking world.
492
:What's really persuasive isn't
the, isn't always the actual
493
:words or the logic, although they,
those have, those play a part.
494
:It's the emotion side of it that really is
the most persuasive element of it, and you
495
:say the connection side of it that, the
demonstration of, of value of the service
496
:to, to them, the curiosity creating.
497
:Mike Verret: That is the mo- that is
the part that makes the difference
498
:John: Right.
499
:Yeah, I understand what you say.
500
:We're, we're all, we're all curious.
501
:Is that what they call it?
502
:The Zeigarnik effect or
that thing where we all…
503
:We don't like having these
sort of mental tabs open.
504
:We have this need for closure.
505
:We need, we need an answer.
506
:So if something hasn't been
answered, we want to get that answer.
507
:So let me ask you.
508
:Last time, last time you came on the
show, I, I'm pretty sure I remember we
509
:talked somewhat about elevator pitches.
510
:And, you know, I hear different
people saying different things about
511
:elevator pitches, and some people
say you n- you need that, you don't.
512
:Where, where do we stand with the
old elevator pitches these days?
513
:Is it still something important
and something that we should,
514
:keep in our back pocket?
515
:And, and if so, why?
516
:Mike Verret: Well, first, the origin
of this whole thing, you know, it's
517
:created by BNI is a huge networking
system, and everyone is taught
518
:to have a 30-second commercial.
519
:That's your elevator pitch, right?
520
:The commercials are terrible.
521
:I've sat in these things, and
they're just not very good.
522
:But the people are performative.
523
:Some of them are memorable.
524
:Great.
525
:elevator pitch is a concept that the
word pitch probably shouldn't be in there
526
:because what you're trying to create
is an elevator conversation, right?
527
:They're not there just to listen
to you talk about your business.
528
:They're there for you to answer
questions that they have, and their
529
:first question is: What do you do, right?
530
:the tr- the true way to look
at an elevator pitch is how you
531
:turn it into a conversation.
532
:And it may feel one way, but you're
predicting the questions they ask.
533
:So I build these pitches based on a
very low-hanging fruit visual of an
534
:eight-floor elevator, and each floor of
the elevator has what you need to convey.
535
:And in the right order.
536
:Okay?
537
:But the difference is, on my elevator, the
person walks on but doesn't push a button.
538
:The door's still open, and
they say, "What do you do?"
539
:If you don't get them to say, "Tell
me more," they get off the elevator.
540
:That's how it works because they are not
going to be listening to what comes next.
541
:Use the PR firm as an example.
542
:"I'm a PR firm."
543
:"Oh, great."
544
:Off the elevator But if they say,
"I make your news matter," they need
545
:to know more, they hit a button.
546
:After that, you know, their
questions are, "What do you do?
547
:Tell me more."
548
:Got it.
549
:Next thing they're gonna be curious
about is who you help and what
550
:they're going through, right?
551
:The challenge.
552
:Well, so many people
have to deal with this.
553
:They try to write their own news.
554
:They get writer's block.
555
:They can't find the words.
556
:Okay, well, how do you help them?
557
:I find the words they can't and
add the impact their news needs.
558
:Huh?
559
:How do you do that?
560
:Now this becomes a three-step
process and not your services.
561
:This is floor four of the elevator.
562
:You know, services is floor five.
563
:But I'm already organizing it for
them by saying, "You need a process,
564
:steps one, two, and three of what they
would experience working end to end."
565
:Right?
566
:So in a PR firm example, we discover
the news we-- you have to tell,
567
:design the right way to tell it,
deploy it, and measure results.
568
:Now compare that to, I'll use an analogy,
you bring your car into the mechanic,
569
:the garage, because something's wrong.
570
:He doesn't say, "Hey, John, come on in.
571
:I'm gonna show you all the
tools I have to fix your car."
572
:He says, "I'll put it on the lift, find
out what's wrong, let you know what
573
:take, what it'll take to get it fixed.
574
:We'll get you back on the road as fast
as possible, as quickly as possible."
575
:Beginning to end what's
going to happen to them.
576
:So it behooves you to have an easy
high-level way to explain what you
577
:do before you get into services.
578
:But here's the trick and why
that process is so effective.
579
:You are couching your services,
what you're going to do or can do,
580
:under each of those three steps.
581
:So it's digested more as a three-course
meal and not just a menu of food
582
:Makes a big difference.
583
:Then they're gonna wanna
know what's in it for me.
584
:Sounds good.
585
:What's in it for me, though?
586
:What's the benefit?
587
:That's what they can do now
that they couldn't before.
588
:There's a benefit that relates
to what they can do now, not
589
:what you just delivered for them.
590
:It's not a benefit to their
business in a direct way.
591
:It's what, it's what it puts into motion.
592
:Then they're gonna wanna
know, can you prove it works?
593
:That's validation.
594
:Comes in three forms.
595
:Social proof.
596
:That's gonna be testimonials, you know,
comments, followers, that kind of stuff.
597
:People who anecdotally refer
to you, that's social proof.
598
:Scientific proof is a case study.
599
:Problem, solution, effect, measurement.
600
:That's what that represents.
601
:And the last piece, and this is always
overlooked as part of your, your,
602
:validation, is your About Me section.
603
:And 90% of the ones I read bury
the lead on what they should be
604
:saying up front, but they focus on
themselves and what they've done.
605
:The audience doesn't care
about that necessarily.
606
:What they care about is how you
ended up in this place to get it done
607
:and if you're qualified to do it.
608
:So when I was working at X, I realized
that A, B, and C was happening, and
609
:it was having an effect on X, Y, Z.
610
:So I created the solution,
which is the business, and I've
611
:been doing this for 10 years.
612
:Then your experience or the credentials to
back up what you just said you could do.
613
:That's the right order.
614
:Just as think about it from a human
standpoint, how did you get here is the
615
:About Me section, not what have you done.
616
:John: I think, I, I think I see a lot of
people doing it very wrong on a regular
617
:basis because, you know, I get, I get
pitched for people who want to be on the
618
:podcast all the time, and sometimes I…
619
:So- sometimes I give a, a
full response to the, the…
620
:And sometimes I, sometimes I don't.
621
:Sometimes I'm just like, "I
don't know, please remove me
622
:from your list," kind of thing.
623
:But, depends on the mood they
catch me in on some days as well.
624
:But mo- I'd say, I would say 9-
probably around 98, 99% of those
625
:pitches are pretty terrible.
626
:And again, they follow a sort of template
that everyone seems to use, and it's
627
:always, it's, it's always about me.
628
:"I do this, I do that, I've
done this, I've done that.
629
:this is why I'd make a
great guest on your show."
630
:And it's like, much like you're saying,
I, I don't so much care about that.
631
:What I care about is m- the problem
I need solving is I want excellent
632
:guests, I want excellent, topics for
my audience that are gonna be relevant
633
:to them and interesting for them to
want to tune into, that actually help
634
:them solve some of the challenges that
they have with their lives as a, as
635
:a speaking business owner, whether
that's on the stage or off the stage.
636
:So I want to be able to explore all
those, and that's what people don't seem
637
:to get, is like they claim to listen
to my shows, and they obviously don't.
638
:They just, they take clips from
the transcripts or wherever
639
:else and pump it into AI.
640
:So pump it and give me,
give me a, give me a nice…
641
:There's one yesterday couldn't even
decide if it was first person or third
642
:person when the person was writing to me.
643
:It was very weird.
644
:But people get this stuff
very, very wrong, and it…
645
:And I don't think it's really that hard.
646
:And also you're saying it's like if
somebody came to me and there's a, you
647
:know what, actually, they, they give me
a bit of curiosity and you saying maybe a
648
:bit about what they do or how maybe, and
how they do it, and they're very clear
649
:on what they can do for my audience and
what would a, what a great episode would
650
:look like for us, it makes it much easier
for me to potentially say yes to that.
651
:Or at least say, "Hey, look, it's
a no-but-great pitch," you know?
652
:Which I would as well,
'cause I see so few of them.
653
:Mike Verret: Yeah.
654
:And I think they're setting themselves
up for failure because they're thinking
655
:about them and not the audience.
656
:What is the-- I keep using the word
value, but use whatever word you want.
657
:What is the substance that you
are delivering to the audience,
658
:and why is it important?
659
:That's the questions that they should
be answering when they talk to you.
660
:You know?
661
:And if they start out just saying,
"I've done this, I've done this,"
662
:like if I came to you and said, you
know, "I've presented to audiences
663
:of 10,000 people," I don't care.
664
:John: Okay
665
:Mike Verret: I wanna know
what the substance was, what
666
:the reaction was, you know?
667
:If people left good
reviews on the experience.
668
:That's what I'm interested in if I'm you,
669
:John: Yeah
670
:Mike Verret: what you've done
671
:John: Right.
672
:Exactly.
673
:And I, I don't think, I, I don't
think it's that hard to get.
674
:But again, this is like people keep
copying what they've seen everyone else
675
:doing or what AI tools are telling them
to do, and AI tools are telling them to
676
:do what everyone else is doing 'cause
that's what they mostly see and scrape,
677
:as well from, from their information.
678
:And, and it's not, it's not super helpful.
679
:So, so I think that that's, it's, it's
very, very good advice and, and people
680
:need to be a bit less, me-focused about
how fantastic they are and more focused
681
:on, well, what can you actually do?
682
:What's, what's the…
683
:And, my only pushback on the word
value before was just like not to
684
:actually use that word when you're
describing what you do for people.
685
:Mike Verret: No, I, I agree with you.
686
:It's just like I helped.
687
:Change it up
688
:John: Yeah.
689
:Yeah, absolutely.
690
:That, that's, that's all really valuable
stuff, and I think you, you've really,
691
:I think, laid out very well clear
frameworks and ideas for being able to
692
:differentiate yourself and step outside
from what everyone else is doing,
693
:and be noticed more for it as well.
694
:So I really, really appreciate all that.
695
:I know you have some stuff that
you're working on at the moment.
696
:Can you, can you tell us a bit
about what, about what that is?
697
:Mike Verret: Yes.
698
:So, for 18 months I decided I was gonna
take a hiatus and do something that
699
:it's punch in, punch out, and something
I loved in my 20s was bartending.
700
:I was good at it because I could keep
it-- You know, anybody could pour
701
:drinks, but how you build a rapport
with who's ordering it increases tips.
702
:Pretty straightforward, right?
703
:The, again, the bare minimum
is, "Can I take your order?"
704
:So I went back to that, and the big
difference was these pla- in my 50s,
705
:these places closed at 10:00 PM.
706
:When I was in my 20s,
I worked in Manhattan.
707
:My shift started at 10:00 PM,
and I was there until 5:00 AM.
708
:so but it gave me a chance
to step away from everything.
709
:And I was just talking about
you know 100% of your business.
710
:You never have an outside perspective.
711
:Well, it turns out when you step
away from your business for a year
712
:or two, it's almost like you put
down a crossword puzzle 'cause
713
:you can't figure out that word.
714
:You go have dinner, you come back,
you pick it up, and the word is
715
:like, "Oh, yeah, I got that."
716
:That's what it felt like.
717
:So what I thought about was two things.
718
:One, I have other lines of
revenue, let's say, like retainer
719
:clients, that kind of thing.
720
:I teach a corporate workshop to
agencies, marketing firms, companies
721
:that have to present their ideas
and sell them all the time, right?
722
:But 80% of the people that I
communicate with day in, day
723
:out are just like you and me.
724
:They network.
725
:They're on LinkedIn.
726
:They run podcasts.
727
:That's what we do because we're
not buying a commercial during
728
:the World Cup anytime soon.
729
:John: Yeah
730
:Mike Verret: So we rely on
human engagement and content
731
:to find what we're looking for.
732
:Well, what I had was a singular offer
with a sliding scale payment based
733
:on the side of, size of the business,
and moreover, it was a one-off.
734
:Like, there's no reason for
them to come back to me.
735
:So what I did was think about
from a one-off perspective.
736
:It sh- I don't want a one-off
that's three weeks long.
737
:So I planned out two products.
738
:I could do the whole thing, like if
they're coming from zero, I could
739
:get them to tactical marketing plan.
740
:But What I noticed was that's a
tough pill to swallow, $3,000 for
741
:three weeks to build your message.
742
:But I can do it in less than an hour.
743
:So I built a pitch power hour, whatever
the hell you wanna call it, and it's
744
:$500 US, which makes it very affordable.
745
:It delivers what they need with immediacy,
which is needed, and they review it
746
:with me, so they're getting the feedback
that they got on the right track.
747
:So all of those things work for a
great product and not a service.
748
:The second thing I wanted to
address was the service side.
749
:To complement the one-off, I wanna
create revenue on a different,
750
:w- through a different channel.
751
:So I created what I call the pitch
lab, and the truth is, no matter
752
:what kind of communication it is,
it's hard for us to do when we're
753
:talking about us and our business.
754
:And that could be an email, it
could be a LinkedIn post, it could
755
:be in a networking event when you
have a minute to pitch what you do.
756
:All of those are times where you
have to be able to communicate and
757
:talk about your business the right
way to stand out as, you know,
758
:this has always been my key point.
759
:You gotta be first, best,
or different to stand out.
760
:Those are your three choices.
761
:First and best, hell if
I could come by those.
762
:But different we can all do, and it just
takes that understanding of seeing the
763
:outside world for the h- your customers,
your audience, for the human beings that
764
:they are, and learn how to translate
from business to human, which is insane
765
:seeing that you're playing a role in
business and you can't think like a human.
766
:It blows my mind.
767
:You know, we would rely on all this--
We were r- we would rely on all
768
:this research from, like, the global
insights team, and they did quantitative
769
:and qualitative and focus groups
and blah, blah, blah, blah, blah.
770
:And n- they come back with all of these
insights and none of them are right.
771
:You know?
772
:They're all scientific.
773
:They're all like w- this is the
data report and blah, blah, blah.
774
:Well, let me ask you a question.
775
:Have you ever filled out
a quantitative survey?
776
:Because there's always
a reward at the end.
777
:Do this and we'll give
you a $25 gift card.
778
:Do you think you're putting much s-
thought into the questions you're asking?
779
:Or are you just doing C,
780
:John: Trying to get through them.
781
:Yeah, yeah, yeah
782
:Mike Verret: to get a $20 gift card?
783
:Qualitative, what if you
catch me on a bad day?
784
:Focus groups, geographically stifling None
of that's gonna get you what you need.
785
:However, if you think more anecdotally,
testimonial-wise, like think more like a
786
:human being, what you'll start to see is
because they think differently than you,
787
:it's gonna be impossible for you to
get through to them unless you can
788
:translate what you do into their language.
789
:That's the bottom line.
790
:And that ultim- that actually is what
creates the most engagement and stickiness
791
:throughout an entire, let's say it's
a half hour, it stays sticky for them.
792
:You know, they hold onto it simply
because it's being explained in human
793
:language and not business language.
794
:You know?
795
:Here's an awesome example of this.
796
:I don't know if we're up against
time, but you'll appreciate this.
797
:We…
798
:Monopoly, the game of Monopoly,
everyone around the world, 96% brand
799
:awareness, but they buy it for $10,
keep it for 20 years, and replace
800
:the thimble with a real thimble.
801
:It's not a luxur- frequency purchase.
802
:It's not a luxury purchase.
803
:It's a 10 to 15 to $20 purchase.
804
:That's it.
805
:One time.
806
:So everybody already has Monopoly,
so how do we get them excited
807
:about a new version of Monopoly?
808
:And global insights came back with five
or six different insights that we could
809
:develop off of, and it was like, "Thanks.
810
:Like, which one do we
choose to work off of?"
811
:There should be one insight
that drives everything.
812
:So someone on the team, brand
manager, someone junior, found
813
:a BuzzFeed poll that said 50% of
people cheat when they play Monopoly,
814
:exactly half of the people who play
815
:John: Yeah
816
:Mike Verret: So we get out, Kate, this
woman Kate was the director of the brand.
817
:She gets in front of that same scenario,
the horseshoe, the amphitheater, right?
818
:She puts up just a screen grab of
that that says that 50% of people
819
:cheat when they play Monopoly.
820
:For five minutes, everyone in
the room started talking about
821
:cheating or catching people.
822
:It was a 50/50 conversation, I swear.
823
:The next slide introduced Cheaters Edition
Monopoly, where if you get-- There are
824
:cheats laid out on the board as cards.
825
:If you get away with it, you get money.
826
:If you get caught, you go
directly to jail, and we added
827
:an actual handcuff to it.
828
:Sold, and then the next slide
was how we'll market it.
829
:Three slides.
830
:That was it.
831
:Sold 500,000 units
832
:John: Yeah, not surprised.
833
:Mike Verret: It was a brilliant
example of public speaking, presenting,
834
:communicating to an audience,
getting them hooked on an idea.
835
:All of that happened, and it was
based on landing on one insight that
836
:created that conversation, and then the
solution was evident on the next slide
837
:Two slides to sell a
product is pretty insane
838
:John: That's pretty good.
839
:I, I love that story as well.
840
:Uh, and, you're, you're quite
right, that I would like that.
841
:Mike, for any of our listeners who might
like to get in touch with you, what's
842
:gonna be the best way for them to do that?
843
:Mike Verret: I always put my contact
info in LinkedIn, which is the
844
:quickest way to get in touch with me.
845
:I do have a website, but it's a
landing page, for my new program that
846
:I've launched called The Pitch Lab.
847
:And again, it's for any
kind of communication.
848
:You need to know how to
communicate on their level.
849
:So I created a monthly membership,
like building a community.
850
:The Pitch Lab is two lab sessions a
m- a month, which is an hour, hour and
851
:a half deep dive into whatever your
challenge is, and we work on it together.
852
:It's not just me preaching, so
it's like a mastermind, right?
853
:From there, you know, I've got some pretty
effective resources to share, but office
854
:hours, the lab report is the newsletter.
855
:All of these tools are based on
how to get you to think like a
856
:human when you're writing for
business or presenting for business.
857
:And so that's what I've, decide-
that was the other aspect for that
858
:recurring revenue is The Pitch Lab.
859
:That's the conte- the concept.
860
:so that's where I'm driving people
and that's, I could put it in
861
:the chat if it's easier for you,
862
:John: And look, yeah, if you're
able, s- send, send that over to me.
863
:I'll, I'll make sure that those
links are in the show notes for our
864
:listeners so they can go and go and
check you out and, um, maybe even
865
:send you a message on LinkedIn.
866
:Mike Verret: Nice.
867
:Yeah, I, I priced the first 30 members
as founding members at $99 a month.
868
:So it's affordable, it makes sense.
869
:After that, the price will go up, but
having 30 people in a community is, that
870
:is a gold standard for a lot of people.
871
:So if I could get to
there, I'm perfectly happy
872
:John: Great stuff.
873
:Mike, thank, thanks for
everything you shared today.
874
:It's been wonderful to have you back as
a guest on the show, and who knows, maybe
875
:five, five or six years' time we'll have
you back again or maybe sooner this time.
876
:But Mike, it's been
877
:Mike Verret: is I rem- I remember
our first conversation, pieces of it,
878
:and I'm re- I'm thinking about how
different I sound versus that time.
879
:Like how I've evolved
over those five years.
880
:John: Yeah, look, I, I'm gonna put
a link to that co- to that episode
881
:into the show notes as well for
anyone who wants to go back and
882
:maybe compare for themselves, yeah.
883
:See some of the stuff we
talked about way back when.
884
:Well, Mike's not the only returning guest.
885
:I also have a lady called Simone Sortner
who is coming back to share more,
886
:um, more of her PR wisdom with us.
887
:Returning again after quite a few years
of not having spoken to them on the
888
:show, It's been great to hear what some
past guests have to say now, where,
889
:where they've developed, because a lot's
changed in the last five or six years.
890
:Now, next week I'm gonna be
doing part two on the keynote
891
:series that I started last time.
892
:So if you haven't checked out part
one yet, we're talking about the
893
:right way to use AI in creating
your keynotes and the wrong way.
894
:The things not to do with that.
895
:We're gonna go a bit deeper into
keynote creation in next week's episode.
896
:And then after that, one that I promise
you do not want to miss is gonna be my
897
:episode with Susanna Reay, and Susanna
has a book out called Framework Thinking.
898
:And if you have ever wanted to be able
to create pictures and diagrams that
899
:illustrate your thinking and help to
quantify your intellectual property and
900
:stay with people much longer than the
words you say to them, that is gonna be an
901
:episode that you must watch or listen to.
902
:make sure you're following the
show so that you get that episode
903
:if you haven't already done so.
904
:if you are in a position of looking
to become more booked and better paid
905
:as a speaker, And you haven't already
checked out the Known, Booked, and Paid
906
:blueprint, Go to presentinfluence.com/
907
:kbpb, or follow the link in the
show notes, and you can find out
908
:all about the founding program, and
if it could be a right fit for you.
909
:Wherever you're going, whatever
you're doing, have an amazing week.
910
:Go and do something worth talking about.
911
:See you next time
